Small Business Telephone Systems

So, you’re thinking about moving your phone system to the cloud. Read our list below to learn more about the benefits of a hosted PBX small business telephone system.

1. It will save you money

Why are they cheaper? Well, hosted PBX small business telephone systems use a technology you’re already paying for. Rather than buying new phone lines for a traditional system they use the internet which is already installed.

Also, there isn’t as much manpower required, as you aren’t paying for engineer time to come and install a line just for your phone system. The engineering time is shared between all the other people using the same “cloud” system.

Finally, it’s a culture issue, internet phone calls are cheaper because the companies who sell the calls generally charge less than traditional phone system providers. We’re not completely sure why, but we fully support it. We want you to get the best deal possible!

2. Look Professional
Man using a Small Business Telephone System
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Using your mobile number for a new business is a money-saving short-term solution. However, it does make your business appear small. Swap to a landline and you immediately seem bigger to prospective clients.

Don’t worry, you can still answer calls on your mobile from that landline number. We use a fantastic app which can be turned on and off to allow your mobile to ring when your landline number is called. Amazing right?

3. Pick any area code

You’re not tied to a physical location so you can pick any area code you like. Or you can buy several numbers each with a different area code. Would you like an 0800 number for your accounts queries and a local number for bookings? No problem at all.

4. Recorded Menus at no extra cost

Set up a recorded “press 1 for this, press 2 for that” menu at no extra cost. Not only does this get the calls to the right person, but it’s a seriously impressive piece of tech. Other free features include onhold music, queues, free calls within your business and more! Read more about the features of the system here.

5. Never Miss a Call

There’s nothing as frustrating as missing a call from a potential client. More often than not, if a customer gets through to a mobile answerphone message they won’t bother to leave a message. Hosted PBX has really handy features to fix this.

  • Fix no1. – set up a queue which invites your customer to wait until someone is available to pick up the call. Perfect if you’re on the other line!
  • Fix no2. – Invite your customer to leave a voicemail message. After hearing a business message before they ring through to your customers are more likely to leave a message.

Business woman - designer with a small business phone system
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6. Improve your work-life balance

Find that perfect work-life balance with an out of hours setup. Play a different welcome message when someone calls in outside of your opening times, inviting them to leave a message. You can even give the option for them to press 9 if their query is urgent and get through to you.

You can relax, knowing there is “you” time, safe in the knowledge you’ll never miss an opportunity.

7. Work anywhere

The best thing about hosted PBX for small business telephone systems? It’s so flexible. You can work from anywhere as long as you have an internet connection. Juggling a small business is difficult enough as it is without being chained to your desk!

So there you have it. Seven great reasons to swap to a hosted PBX system. We hoped this helped and we’d love to hear your thoughts on this post about small business telephone systems in the comments section.

p.s. Want to find out more about hosted PBX? Why not stop by this article on Techopedia.

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